Guarantee, return

1. New not second hand goods can be returned within 14 days

1. New not used, the antenna can be exchanged for another antenna within 30 days

1. Faulty goods with manufacturing defects, free of charge repair or exchange for a new item within the warranty period

Read more below:

1. Return the item within 14 days in accordance with the Law on protection of consumer rights

Acceptance of goods for return is made within 14 days from the date of purchase. Refunds for such goods is made within 10 days after the return. This period may be exceeded at the time of the transaction in non-cash ways of a refund.

The goods must be new, undamaged packaging, with all seals and labels, no scratches, no signs of installation, that is, in a way that the goods had at the time of purchase.

For a refund you must provide a document confirming the fact and conditions of purchase (commodity or cash receipt), and proof of identity.

Shipping costs of the goods borne by the buyer.

Supplies, connectors, coaxial cable non-refundable.

2. Exchange antenna within 30 days

The antenna must be new, undamaged packaging, with all seals and labels, no scratches, no marks, i.e. in the same form she had at the time of purchase.

Exchange antenna is made within 30 days from the date of purchase.

To share, you must provide a document confirming the fact and conditions of purchase (commodity or cash receipt).

If the cost of the new antenna exceeds the cost of replaceable antenna, then the buyer must pay the difference in price. If the cost of the new antenna below the cost of replaceable antenna, the difference in price is not refundable. In this case, the buyer is entitled to take the related products on this difference.

Shipping costs of the goods borne by the buyer.

This offer is valid only for antennas and does not apply to other products.

This offer is valid only once per purchased the antenna and does not apply to antenna received on the proposal. On the new antenna, the resulting exchange is guaranteed in full.

3. Guarantee

All antennas manufactured by "Crocs" are warranted for 2 years from the date of purchase.

On repeaters and cellular amplifiers are warranted for 1 year from the date of purchase.

The power supply units, repeaters, amplifiers, and other devices warranty 1 month from the date of purchase.

For supplies (connectors, adapters, pigtails, cable assemblies) are warranted for 1 month from the date of purchase.

The warranty does not cover power supplies that have failed in the voltage fluctuations, as well as having bloated electrolytic capacitors or color changes of the components due to thermal effects.

Under this warranty are products, which can not enforce its functional qualities in accordance with specifications.

Unlike design elements or design from those stated in the product description on the website is not a product defect.

Appearance and completeness of goods, completeness of the entire order must be verified by the recipient at the time of purchase. Buying or delivery of the goods the buyer puts his signature in the receipt on delivery, in the column: "Order accepted, full completeness, claims for quantity and appearance of the product does not have."

After receiving the order claims to external defects of the product, its quantity, completeness and presentation are not accepted.

If the product was damaged after purchase, the fault of the buyer for breach of the conditions of use, storage or transport, and also due to the actions of third parties or in extraordinary circumstances, exchange or refund such goods is not made.

There are three variant of implementation of the guarantee:

• Repair by the seller or manufacturer, which is held in 45 days

• A refund of the full value of the goods

• Exchange for a similar product. If the product discontinued, replacement product for similar properties or is a refund for the goods.

The buyer shall bear transport costs that may arise in the implementation of the right to warranty repair.

4. For legal entities and individual entrepreneurs

Exchange and return technically difficult goods of appropriate quality for a legal entity not envisaged by the current legislation. To refuse execution of the contract of purchase and sale and to demand the return of money paid for the product amount or to require the replacement of goods of improper quality You can only in the event of a material breach of requirements to quality of goods (detecting fatal flaws, flaws that cannot be eliminated without disproportionate costs or costs of time or repeatedly identified or appear again after their elimination, and other similar shortcomings).

Any significant violation of the quality of the goods shall be confirmed by the conclusion (an act, etc.) service center. In other cases, the presence of the warranty obligations of the seller or manufacturer, You are entitled to warranty repair.

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